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iVisa
5 min read
Updated on May 14, 2024

Ready for your next global adventure, but your passport says otherwise? No worries! We're here to help.

At iVisa, we've got you covered with online passport services. However, we recognize that not everyone is eligible for online renewal and may need to apply in person.

In this quick guide, we outline the essential items and documents you need to have when heading to a renewal center. Although we specialize in making online processes a breeze, this guide aims to simplify the in-person renewal process for those who need it. Your renewed ticket to worldwide exploration is just around the corner!

two passports usa

How can I confirm if I am eligible for the online passport renewal service?

Online passport renewal has become increasingly popular due to its convenience and time-saving benefits. At iVisa, we've honed our platform to offer an exceptionally seamless online renewal experience. However, not everyone qualifies for this convenient option. Here are some criteria that make you eligible for online passport renewal:

  1. Adult passport: Generally, you need to be 16 years of age or older to renew your passport online.

  2. Undamaged passport: Your current passport must be undamaged and in good condition to qualify for online renewal.

  3. Same name: If your name has remained unchanged since the issuance of your current passport, you're eligible for online renewal. If there's been a legal name change, you'll need to provide supporting documentation online.

  4. Issued within the last 15 years: Your current passport must have been issued within the last 15 years to qualify for online renewal.

  5. Current residency: You must currently reside in the country where the passport was issued or be able to provide a domestic address for delivery.

  6. No special circumstances: If you don't owe child support that exceeds a certain amount or have other specific issues that require special attention, you're good to go for online renewal.

If you meet these criteria, you're a prime candidate to apply through our online platform or mobile app. We do offer expedited options with priority mail express as well. Travel with ease, knowing that we've got your back.

Under which conditions should I renew my passport in person?

While online passport renewal is a breeze with us, certain conditions necessitate an in-person passport application. If any of the following scenarios apply to you, you'll need to head to a passport agency or center:

  1. First-time applicants: If this is your first time applying for a passport, you'll have to do it in person.

  2. Age factor: If you're a minor under the age of 16, or if you received your last passport when you were under 16, an in-person application is required.

  3. Old passport condition: If your existing passport is damaged or not in good condition, you'll need to renew it in person.

  4. Time-sensitive applications: If you're pressed for time and need a faster turnaround than what's available online, going in person may expedite the process.

  5. Expired passport: If your passport has been expired for more than 5 years, in-person renewal is mandatory.

  6. Name change: Should you have changed your name legally and can't provide the proper documentation, you'll need to apply in person.

  7. Special cases: If you owe child support payments above a certain threshold, in-person renewal is the only option.

  8. Non-U.S. residency: For those currently residing outside the U.S., an in-person visit to a U.S. embassy or consulate may be required, depending on local rules.

  9. Misplaced passport: Those with lost or stolen passports must apply in person.

What do I need to apply in person for a passport renewal?

So, you've determined that an in-person renewal is the route for you. Excellent! Now, let's move on to the specifics: What do you actually need to bring? While the list of requirements can vary depending on your circumstances, here are some general guidelines to ensure you're well-prepared:

  1. Completed application form: Usually, a DS-82 form must be filled out but not signed until instructed by an agent.

  2. Current passport: Bring your most recent, undamaged passport.

  3. Proof of citizenship: In case your old passport is unavailable or damaged, additional proof, like a birth certificate or citizenship documents, may be necessary.

  4. One passport photo: Make sure it adheres to the U.S. State Department's photo requirements. You can get government-compliant passport photos from the comfort of your home with our online passport photo service.

  5. Photo identification: In addition to your old passport, bring a government-issued ID, like a driver's license.

  6. Name change documents: If applicable, legal documents indicating a name change, such as a marriage certificate or court order.

  7. Applicable fees: Payment methods vary by location, so make sure to check in advance whether you should bring cash, a check, or if credit/debit cards are accepted.

  8. Appointment confirmation: Some locations require an appointment; bring your confirmation email or number if this is the case.

  9. Travel itinerary: For expedited services, proof of immediate travel may be required.

By collecting these items in advance, you're setting yourself up for a successful, stress-free, in-person passport renewal experience.

How to apply for a passport renewal in person?

So you've found out you're one of the folks who needs to renew your passport in person. Don't fret; the process can be straightforward with a little preparation. Here's a step-by-step guide to make your in-person passport renewal as smooth as possible:

  1. Pick the right location and schedule an appointment: The first step is identifying the nearest passport agency, center, or acceptance facility. Some post offices and libraries also offer this service. Some facilities require an appointment, so check in advance and book your slot if necessary.

  2. Visit the facility: Bring all the collected documents, identification, and fees to your scheduled appointment. Make sure to arrive a few minutes early to navigate any potential lines or wait times. Fill out the DS-82 form beforehand, but wait to sign it until a passport acceptance agent instructs you.

  3. Submit the application: Hand over your filled-out DS-82 form, current or recent passport, identification, and any additional documents to the acceptance agent. You'll be directed to sign the form at this point.

  4. Pay the processing fee: The renewal cost can vary depending on various factors like passport processing times, as expedited service is more expensive. Expedited processing is great for those needing their passport fast for emergencies or urgent travel. Make sure to check which payment methods are accepted at your chosen facility.

  5. Track your application: After submission, you can track the status of your application online to stay updated on its progress.

  6. Receive your renewed passport: Once approved and processed, you'll either receive your new passport in the mail or be instructed to pick it up in person.

With this guide, you're now well-equipped to tackle the renewal process head-on, swiftly returning to your globetrotting adventures. Happy travels!

Need additional information?

Have more questions about renewing your passport in person? Contact our customer service team via our online chat or email us at [email protected] for further information.

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