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iVisa
4 min read
Updated on May 14, 2024

In an era where online services have become the norm for convenience and efficiency, many people have sought to renew their passports online. However, the United States government's online passport renewal service, once available, is no longer operational.

But don’t worry! Although you can't renew online right now, you can apply for a passport renewal by mail with us. In this article, we’ll guide you through the current process of renewing your US passport for a smooth experience. Let’s dive into the details!

united states passport documents

The service to renew your passport online

The United States once offered a service to renew your passport online, marking a significant leap in modernizing the passport application process. However, this service was never intended to be permanent in its initial form. On March 8, 2023, the U.S. Department of State paused this limited release of the online renewal service. The pause was not due to any systemic issues but rather a proactive measure to incorporate improvements based on valuable customer feedback.

During this limited-release phase, over 500,000 customers participated as volunteers to submit their applications online and test the system's efficiency and user-friendliness. The goal is to relaunch a more robust, user-friendly online passport renewal service in a full, nationwide release, addressing the needs and feedback of those who participated in the initial phase.

In the interim, passport renewal remains accessible through traditional methods. Eligible applicants can renew their passports via mail. While not as convenient as an online system, this process is streamlined and effective, ensuring that your travel documents are up-to-date and ready for your upcoming travels.

How to renew your US passport

Though the option to renew your passport online isn’t currently available, there are still some facilities available. The most common method now to apply for passport renewal is through mail. For this, you must meet certain criteria, which include being over 16 years old and having a recent passport in good condition. Click here to check your eligibility for US passport renewal.

To renew your passport by mail, start by filling out the DS-82 form, which can be a bit lengthy, and gathering all necessary documentation. You'll need to purchase two envelopes from the United States Postal Service (USPS) – one for submitting your application and another for the return of your documents. Place your completed application, current passport, all supporting documents, and a check for the fees in the envelope. Then, dispatch your package to the designated address for passport services.

Simplifying passport renewal by mail with our assistance

Feeling daunted by the process of renewing your adult passport? Don’t worry, we're here to help simplify the procedure. By choosing our services, you can enjoy a hassle-free renewal experience. Follow these straightforward steps to renew with us:

Start by filling out the passport renewal application form on the iVisa website or through our iVisa app.

Next, pay the passport fees online, complete the rest of the form, and upload a passport photo.

Our team will then examine your application thoroughly. Then, we’ll send you a renewal kit. This kit includes a pre-filled DS-82 form, a passport photo, a bank check for the U.S. government fee, and an envelope pre-paid for USPS postage.

All you need to do is sign the form, add your old passport and the required documents to the envelope, and send it off from your local mailbox.

For a more comprehensive guide, watch the following video:

Advantages of using our services for passport renewal

Opt for our services to renew your U.S. passport and turn a potentially intricate procedure into a seamless and stress-free journey. Our platform is crafted to prioritize your comfort and convenience. Here is what sets us apart:

  • User-friendly design: Our digital interface is designed for ease, making navigating and completing the DS-82 form a breeze.

  • Progress save feature: Save your application at any stage, giving you the liberty to complete at your own pace.

  • Detailed application review: The iVisa team rigorously review your application, ensuring completion and accuracy to prevent any delays caused by inaccuracies.

  • All-inclusive renewal package: We equip you with a thorough renewal package, inclusive of a pre-filled DS-82 form and envelopes pre-addressed for the effortless dispatch and return of your documents.

Do you have questions about the US passport renewal?

Do you require support or have queries about how to get a renewed passport? Our customer service team is here to offer guidance and answers. Contact us through our online chat or at [email protected]. Be prepared to travel internationally anytime!

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